Adult Luxury website is an online platform owned and operated by Adult Luxury, a data controller responsible for handling your personal data.

As a responsible organization, we understand the importance of protecting your personal information and have therefore implemented a Privacy Policy specifically for this website.

This policy outlines the ways in which we collect, use, and protect your data and explains the reasons for why we require certain information from you. It is vital that you carefully read and understand this policy before using our website. Your privacy is highly valued by us, and we are dedicated to keeping your personal data confidential and secure.

By using our website, you are entrusting us with your personal information, and we take this responsibility very seriously. Our ultimate aim is to provide a safe and enjoyable experience for all our customers, and we are fully committed to upholding our promise of safeguarding your personal data.

Personal information we collect:
When visiting Adult Luxury, the website automatically collects certain information about your device, such as your IP address, web browser, time zone, and installed cookies. This information, referred to as “Device Information,” is collected as you browse the site and includes details about the webpages and products you view, as well as the websites or search terms that led you to the site.

This allows us to better understand how you interact with our site and improve your overall experience. Additionally, during registration, we may also collect personal data such as your name, address, and payment information in order to fulfill any agreements or purchases made on the site.

Rest assured that any personal information collected will be kept confidential and used only for the intended purposes. We value your privacy and strive to provide a secure and seamless browsing experience on our site.

Why do we process your data?
At our company, the protection of customer data is always our top priority.

This means that we only process minimal user data that is absolutely necessary to maintain the website, and any information collected automatically is solely used to identify abuse and gather statistical information on website usage.

We take great care to ensure that this statistical information does not reveal the identity of any individual user. When visiting our website, you have the option to remain completely anonymous, as we do not require you to provide any personally identifiable information.

However, if you choose to use certain features of our website or receive our newsletter, we may ask for personal data such as your email, name, city of residence, and telephone number. Providing this information is completely optional, but not doing so may limit your ability to fully utilize all the features of our website. If you have any questions or concerns about what information is necessary to provide, please do not hesitate to contact us.

Your rights & Privacy Policy:
At our company, we prioritize the security of our customers’ personal information.

Therefore, we have implemented a policy of not accepting credit card numbers over the phone or through email. If you choose to pay with a credit card, our website will direct you to a third-party payment page after clicking the “Place Order” button.

This third-party page is secure and allows you to enter your credit card details in a safe manner. Additionally, our website also uses 3D secure payment confirmation to further protect your information.

Once the payment process is complete, you will be directed to an order confirmation page.

This system ensures that your credit card information remains secure and gives you peace of mind while making purchases from our company. We value the trust our customers have placed in us and take every precaution to safeguard their information.

3D Secure? What’s That?
It’s an authentication system that adds an extra layer of protection against fraud. All banks use 3D Secure Code to protect their clients, which is great for us but not so good for credit card fraudsters.


To activate your Secure Internet Shopping, contact your Bank to activate your Credit Card with 3D SecureCode. You can usually do this on your online banking system. You will need your cellphone handy as your Bank will contact you via SMS with your Secure Code.

Proof Of Payment
If you are paying by credit card, there is no need to send us proof of payment – it happens automatically. If you are paying by EFT or direct deposit, please email your proof of payment to us.
If we do not receive your POP we will wait until your payment reflects on our bank statement. (This may take up to 3 days, depending on your bank.) If payment is made in a Foreign currency, we will need it to clear in our account before we can process your goodies!

Can I Pay COD?
We outsource delivery to third party couriers, so they cannot accept payment. All orders need to be paid for before they are dispatched, so Cash On Delivery is not possible. Please pay instore or online when you place a order with us.

Fraud & Security Checks
We do strict fraud checks to prevent criminal and fraudulent activity, as well as using 3D Secure to reduce fraud. We report all fraudulent activity to the necessary officials.

At our company, we place a strong emphasis on preventing criminal and fraudulent activity.

That is why we have implemented strict fraud checks and use 3D Secure technology to reduce the risk of fraud. In the event that any fraudulent activity is detected, we report it to the necessary officials.

Adult Luxury take these measures to protect not only our company but also our customers. If you have any concerns or would like to exercise your rights regarding your information, please do not hesitate to contact us. As a European resident, please note that we process your information in order to fulfill contracts or pursue legitimate business interests. It is important to also note that your information may be transferred outside of your country of residence.

We assure you that all necessary precautions are taken when handling your information and we are committed to maintaining the highest level of security and integrity.

Links to other websites:
Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties’ privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information. And always secure your devices. Especially phones and laptops.

Information security:
We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.

Legal disclosure:
We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Contact information:
At our company, we prioritize the protection and privacy of your Personal Information. If you would like to gain a better understanding of our Policy and Europe’s rules and regulations, or if you have any concerns regarding your individual rights and Personal Information, please do not hesitate to contact us.

Adult Luxury is dedicated team is always available to assist you with any questions or inquiries you may have. We understand the importance of transparency and are committed to ensuring compliance with Europe’s regulations. You can trust that your inquiries will be addressed promptly and with the utmost care.

At any time, feel free to reach out to us for clarification or assistance regarding our Policy. We are here to provide you with the necessary information and support to give you peace of mind about the handling of your Personal Information.

Rest assured that your privacy is important to us, and we are dedicated to upholding it while also keeping you informed. So, if you have any questions or concerns, please do not hesitate to contact us.